Scout Gaming Group is a licensed and regulated provider of B2B Daily Fantasy Sports, Sportsbook, Fantasy betting and other sports betting products.

We are looking to hire a passionate Key Account Manager able to provide clients with best-in-class experience and bring value to a company by expanding the revenue and profitability of business from key accounts which include major sports betting, media and sports federations across the world.

Responsibilities

• Develop strong relationships with a portfolio of major clients 
• Acquire a thorough understanding of key customer needs and requirements
• Expand relationships with existing customers by matching their needs with our products
• Introduce B2B partners to new products, games, features
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams 
• Ensure partner KPIs and business objectives are set and consistently achieved 
• Resolve any challenges faced by customers and deal with complaints to maintain trust
• Drive revenue enhancement in the accounts though effective account management
• Regularly analyse account performance and create review and recommendations reports 
• Work with internal teams to help define features and improvements to our platform
• Provide an exceptional account management service to our partners
• Be up-to date with industry trends
  
  What you’ll bring:
  
• 3-5 years’ previous working experience in Key Account Manager or similar role
• Ability to assess, clarify, and meet customer needs on an ongoing basis
• Ability to analyze data and drive continuous improvement 
• Outstanding communication, negotiation and presentation skills
• Excellent troubleshooting, analytical, and problem-solving skills
• Knowledge of Microsoft Office Suite, with emphasis on superior Excel skills
• Good time management skills
• Deep understanding of how B2B businesses operate
  
  Preferred but not essential:
  
• Previous experience and good understanding of Fantasy Sports
• iGaming specific experience 
  
  As a person you are:
  
• Interested in influencing and shaping the future of our business 
• Ambitious, result-oriented and enthusiastic about gaming
• Excellent collaboration skills
• Appreciates self-management and takes initiative
• Positive mindset and drive
• Creative thinker, able to find optimal and innovative solutions
  

Join us! At Scout, you will meet challenges, get your own responsibility areas and get the chance to grow your own career.
You will be given a high degree of trust, and team support to solve exciting challenges.
We have established a good working environment where we, among others, offer our team members flexible working hours, paid time off (sick leave and child sick leave, national holidays, vacation), and learning opportunities.
If this sounds like something you would be interested in, don’t hesitate to contact us.